Thanks for the reply. They were unable to do so.
So we had someone else try, and the same thing happened: Unable to copy text from the CC full transcript. But then I tried and it worked with no problem: Select with the mouse as usual, splat-C to copy. Is this a known problem?
Do those two people have something set wrong? Again: They saw both the inline CC and the full transcript just fine.
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For me it worked. Details: One person was the host, on a PC, Zoom 5.
The other was a co-host using Zoom 5. I too was a co-host: Zoom 5.
I am using Clipy, a clipboard history tool, in case it matters. Any wisdom appreciated.